Privacy Policy

Effective Date: July 30, 2024

1. Introduction

At Praise ‘N’ Plates Catering, LLC, are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services related to catering school lunches.

2. Information We Collect

• Personal Information: When you sign up for our catering services, we may collect personal information such as names, contact details (phone numbers, email addresses), and any dietary preferences or restrictions.
• Payment Information: For processing payments, we may collect payment details including credit card information, but we do not store this information on our servers. Payments are processed through secure third-party payment processors.
• Usage Data: We may collect information about how you use our services, including your interactions with our website or app, to improve our services and provide a better user experience.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process your orders and deliver catering services for school lunches.
• To Communicate: To send you updates about your orders, respond to your inquiries, and notify you of any changes to our services or policies.
• To Improve Our Services: To analyze usage data and improve the quality and efficiency of our services.
• To Comply with Legal Obligations: To adhere to legal requirements and protect our rights.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or delivery services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of performing their services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to and correction of your personal information.
• Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or app. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Praise ‘N’ Plates Catering, LLC

318-423-2563 or 318-455-8603

Refund Policy

24-Hour Return and Cancellation Policy for Catering Services

Effective Date: July 30, 2024

1. Introduction

At Praise ‘N’ Plates, LLC, we strive to provide exceptional service and quality. To ensure smooth operations and manage our resources effectively, we have established the following 24-cancellation policy.

2. Cancellation Policy

• Notice Period: To cancel or modify an order, you must go into the meal site and cancel the day you’re needing to.

• Notification: Cancellations must be made through the meal site within 24 hrs.

3. Modification Policy

• Notice Period: Requests to modify an existing order must be made at least 24 hours prior to the scheduled delivery or event time.
• Availability: While we strive to accommodate all modifications, availability of requested changes is not guaranteed and is subject to our capacity and the nature of the requested adjustments.

4. Refunds and Returns

• Refunds: If the order is cancelled within the 24 hrs the credit will be added to your account.

5. Contact Information

For any questions regarding this policy, please contact us at:

Praise ‘N’ Plates Catering, LLC

105 Noles Landing Rd, Sibley, LA 71073

318-423-2563 or 318-455-8603

6. Policy Updates

We may update this policy from time to time to reflect changes in our business practices or legal requirements. The latest version of the policy will be available on meal site [or] provided upon request.

Allergy Policy for Catering School Lunches

1. Purpose

To ensure the safety of students with food allergies by establishing clear guidelines for food preparation, handling, and communication between the school, catering service, and families.

2. Responsibilities

• School: Oversee implementation and compliance with the allergy policy, and communicate students' needs to the catering service.
• Catering Service: Prepare and handle food in a way that minimizes allergen risks and comply with the school's allergy policy.
• Parents/Guardians: Provide up-to-date information on their child's allergies and any specific needs.

3. Allergy Information Collection

• Medical Documentation: Require parents or guardians to provide a written statement detailing their child’s allergies and emergency treatment plans.
• Allergy List: Maintain an updated list of students with allergies, including specifics about their needs and any dietary restrictions.

4. Communication Protocols

• Initial Notification: Parents must inform both the school and the catering service about their child’s allergies prior to the start of the school year or when a new allergy is diagnosed.
• Ongoing Communication: Establish a regular communication channel between the school and the catering service to address any changes or updates in allergy information.

5. Food Preparation and Handling

• Cross-Contamination: Implement strict protocols to prevent cross-contamination, including dedicated preparation areas, utensils, and cleaning procedures.
• Labeling: Clearly label all food items with allergen information. Include potential cross-contamination warnings when necessary.

6. Meal Accommodations

• Substitute Meals: Offer alternative meal options for students with allergies. Ensure these options are nutritionally equivalent and meet the student's dietary needs.

7. Emergency Procedures

• Emergency Kits: Ensure that emergency medications (e.g., epinephrine) are accessible and that trained staff are available to administer them if needed.
• Incident Response: Develop and practice procedures for dealing with allergic reactions, including immediate response actions and notifying emergency contacts.

8. Staff Training

• Training Programs: Provide regular training for catering staff on food allergy awareness, cross-contamination prevention, and emergency response.
• Awareness: Ensure all staff are aware of the allergy policy and understand the importance of adhering to it.

9. Legal and Compliance

• Regulations: Ensure that the policy complies with all relevant local, state, and federal regulations regarding food allergies and catering services.

By adhering to these guidelines, schools and catering services can create a safer dining environment for students with food allergies, helping to prevent allergic reactions and ensure a positive mealtime experience.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Praise 'N' Plates Catering’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Website Policy

The use of this website is subject to the following terms of use:

The use of this website is subject to our Privacy Policy.

By placing orders for any service we offer, you are agreeing to abide by our Refund Policy.

The content of the pages of this website is subject to change without notice.

This website may use cookies to monitor browsing preferences, track performance, and track visitor activities for statistical records. If you do allow cookies to be used, you are consenting to these uses. Cookies are required to build and submit orders, log into your account, and other mandatory purposes.

The personal and business information collected will be used to provide our service, process your orders, and communicate with users including but not limited to email and SMS messaging. Communications may pertain to, but not be strictly limited to, orders you have placed, order reminders, changes to orders, notices of interruptions to the website or food service, and marketing or promotional offers. You may be able to opt out of some communications by contacting us directly.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

There may be peak ordering times that cause an unexpected load on the service, which may limit your ability to submit your order, especially within the hour before the order acceptance cut-off time. You are responsible for planning accordingly and are encouraged to submit your order in advance to allow for any outage, planned or unplanned, to the service.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website, which includes excessive resource use or abuse of the service is expressly prohibited.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the state of Louisiana.